What We Are Doing to Protect Your Health

Your health is our number one priority

MEND|RX Clinic Health and Safety

We’ve implemented several changes in how we operate.

We’re staggering session times to minimize overcrowding and we’re implementing a strict maximum capacity rule to ensure that we limit the number of individuals in the clinic at once.

Before Your Visit

Client Screening

It’s essential we know about the status of your health, so you’ll receive an online form to be completed the day before your session. This form is mandatory to help us determine if you're eligible to attend your appointment.

Team Screening

To ensure no possible COVID-19 risk, at the beginning of every shift, our team will complete a full health screening.

Checking-In

Time of Arrival

Please arrive for your session right on time, and not early, to keep any contact or crowding in our lounges to a minimum. Consider waiting outside or in your car if you’re comfortable and weather permits.

Plexiglass Divider

We've installed plexiglass shields on our front desks to protect you and our team.

Social Distancing

Markers have been installed as a guide of where to stand and sit. Please follow these closely to ensure a safe experience.

Upon Arrival at the Clinic

Our team will ask you a few quick questions to verbally confirm the status of your health and any potential COVID-19 contact.

Face Protection

Team members and clients are required to wear masks at all times. Please ensure you are wearing yours before entering the buidling.

Our Cleaning and Sanitation Procedures

  1. We have added extra time to clean the treatment tables thoroughly between appointments, with Health Canada approved cleaning products.

  2. Frequent hand-washing by all team members.

  3. We’re completing a thorough sanitization of the full clinic every hour, monitored and checked by our team.

  4. There is a designated area in our gym space to place any used equipment. This equipment will not be used again until it has been thoroughly sanitized.

  5. All laundry is being sterilized after use

  6. Our team member have designated clothing worn strictly for treatment and time-in-clinic only.

What We Ask Of You

Practice Social Distancing

When in close, shared spaces like the waiting area or treatment areas, please follow the markers placed around the clinic to maintain a safe distance.

What if I’m not feeling well?

If you have a cough, fever, or symptoms of COVID-19, please do not come to the clinic and contact us to cancel your appointment.

Do you have more questions? Get in touch. Click here to send a message or call us at 902 454 2256